No sound on Encore DVD

[Peter Stedman]

Encore DVD project with no sound.
Frequently I produce DVDs by exporting from Premiere C4 into Encore C4. No menus or additions, just the straightforward Premiere timeline. Generally no problem. I say generally, because some time ago I had this problem on one occasion with no sound on the resulting DVD.

This project I have tried many times, checking the settings to no avail. I made a totally new short project in Premiere and exported to Encore and no problem what so ever in the resulting DVD, the sound plays fine. (I would mention that I am using RW discs.) Looking at my project in Premiere I considered the size which was 90 minutes so thought that this might be the problem so cut the project into 2 halves and tried once more. The result was still no sound.

Playing the project from the timeline in Encore there is no sound there either. I’m my thinking that it might be the project itself that’s the problem. When this happened a long time ago many folk offered suggestions but I can’t recall what the eventual answer was.

Any help or suggestions welcomed. Pete.

[TimStannard]

I'm not familiar with Premiere/Encore, only Vegas/DVD Architect, but is it possible that when you've exported to Encore, you've unticked a box (or failed to tick a box) to export the audio stream as well as the video stream? Within Premiere, this may well be saved along with the project settings, which would fit?

This often catches newbies to Vegas out as there's an MPEG2 template "DVD Architect Video Stream" which people select by default, not realising that as it says, it's video stream only (reason being you'd use this if you're exporting the audio as an ac3 (dolby) file.

[Peter Stedman]

Thanks for your reply & suggestions.
I've just tried something else. I've remade the project in Premiere, which was easy as it is only a single clip with no editing, and still no luck. I will try yet again going over all the settings. All very odd. Pete

[Peter Stedman]

HURRAH ... I have found the cause and partial answer - for the moment. . . . It's all down to my lack of basic computer understanding.

I have two 1TB drives on which my video editing is done. BUT, Premiere and Encore are on Drive 'C' of course that is basically quite small. I tried (yet another) defrag and I discovered that for some reason yet to be resolved, Drive 'C' was almost full. I deleted some obvious items from 'C' and my DVD then worked fine.

I have a feeling that 'C' must have a lot of rubbish files filling it up and it's now I must get some help in looking into the bowels of 'C' to clean all out.

Cheers all. Pete.

[TimStannard]

That's good news. Pete. Whilst it's a good idea to keep at least 20% free on any hard disk for the smooth running of a PC, I don't think this can be put down to any lack of understanding on your part. Any well written application should ideally check there is enough space for any given operation and issue a meaningful warning if this is not the case. Even if we ignore that (it's not always possible to estimate accurately before an event how much space might be required) when the application reached the position where lack of space was a problem it should then have prduced an error message. The sad fact here is that it didn't even give any indication that the process hadn't completed successfully.

Sadly in the rush to market, so much software is released before it is properly tested,