This response from our web master (or whatever you call your web person) should provide the answers to your browser problems:-
This looks like a browser cache issue. Dave Watterson reports that he can see it with Explorer (which he doesn't usually use) but not with his usual browser, Firefox. When he looks at the frame source in Firefox the code for the new text isn't there, when he looks at the source code in Explorer it is.
That means the source code for the page is different for each browser.
But it is the exact same page on the server. The code presented to each browser should be identical, regardless of whether they they render it properly or not.
The only reason the two browsers could have different source code for the same page is if his Firefox browser is looking at an old, cached version of the page from a time he visited it before, while Explorer is loading the new version afresh, as it has no copy in its local cache.
There is no java code in that section of the page. Nor would I expect java code to make the source code of a page change like it being reported.
I can't replicate the issue they are reporting, but I'd suggest they try (in firefox) Tools - Clear Recent History, (ensure cache is ticked), then Clear Now, then revisit the page. If that fixes the issue, then the problem is the cache settings on the users browser, which is not expiring pages and checking whether they have changed since the last time they visited.
If the above fixed the problem, then it may be something has changed the cache settings on the individuals versions of Firefox.
To check the caching settings on Firefox:
Go to URL: about:config
Check the setting of
browser.cache.check_doc_frequency
Possible values are:
0 – Check for a new version of a page once per session (a session starts when the first application window opens and ends when the last application window closes).
1 - Check for a new version every time a page is loaded.
2 – Never check for a new version – always load the page from cache.
3- Check for a new version when the page is out of date. (Default)
Setting 3 is the usual one, if it is set to 2, the user will never see updates to any webpages they have visited previously unless they clear the browser cache as detailed above.
There is some other info on a similar issue here:
http://www.weatherzone.com.au/help/article.jsp?id=22
