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- Fri Sep 05, 2014 11:06 pm
- Forum: Equipment and Technical Issues
- Topic: Pinnacle 17.3 upgrade to 17.4 - 'snapshots' lost
- Replies: 0
- Views: 5175
Pinnacle 17.3 upgrade to 17.4 - 'snapshots' lost
Pinnacle editor has lost embedded ‘snapshot’ stills after patch upgrade. A user has tried to remove them to clear condition but editor retains reference to ‘missing media’ (blacked-out frames) and insists they must be re-linked. User cannot get past this stage. Pinnacle support have not been of assi...