DVD burning problem

[Ian Woodward]

Until a few months ago I edited my video projects on Pinnacle Studio 12. Earlier this year I upgraded to the company’s latest editing suite, Pinnacle Studio Ultimate 14, targeted by Pinnacle in their marketing blurbs tat “serious enthusiasts”.

But I have been having some problems when trying to burn projects from the computer to DVD – something I hardly ever encountered with version 12.

At the moment I have a project of approx 75 minutes which I need to burn to Verbatim 8.5 GB DL disc at 100 per cent quality.

But I’m having no success in doing so.

At the end of the burn a message on Pinnacle says the “Project has been completed”. But when I try to screen the result, the DVD player says (on two lines) UNSUP on the top line, PORT on the second line – UNSUPPORTED? – or CANNOT READ.

On Studio 12, I could can burn images totalling 2 hr 5 min on 8x DVD+R DL without any problems; I did so, countless times.

By doing a series tests, using 4.7 GB and 8.5 GB DL discs, I've found that both will burn and play successfully a project of up to 64 min duration, but if I try to burn anything onto 8.5 that is LONGER than 64 min - which is the standard maximum space available on 4.7 - the DL disc will not burn.

I just keep getting the UNSUP PORT message on the DVD player if I have used an 8.5 GB DL disc to burn, for instance, something that is 67 min long.

Pinnacle Studio Ultimate is not appear to be recognising 8.5 GB DL, even though I set it to this figure in the drop-down box in Settings.

By the way, Pinnacle Studio 12 would automatically set the burn to 4.7 or 8.5 according to the disc size inserted. But Ultimate ALWAYS shows 4.7. I then have to go into Settings and change it manually to 8.5.

Does this indicate anything of significance?

I know inside-out how to burn computer-to-DVD and DVD-to-DVD – over the years I’ve burned hundreds with little or no problems (though I suspect problems with burning will always be there from time to time).

But this particular burning problem has to me stumped.

Are there any Pinnacle Studio 14 Ultimate users out there – or any other people “in the know” – who can solve this particularly annoying mystery for me?

Ian Woodward

[Mike Shaw]

Sadly I don't have an answer to that problem.

But I suggest that you copy your post and re-post it on the Pinnacle Studio Forum - where you will not only have the ear of hundreds of fellow Studio* users, but also Pinnacle Studio specialists.

* I actually stopped using Studio full time about 6 years ago, switching to Avid Liquid. This year I'm in the process of switching again (following an unbelievable offer) to Avid Media Composer

[Ian Woodward]

Thanks, Mike, I'll give it a whirl on the Pinnacle Studio forum.

Meanwhile, if any other IAC members can give me any clues as to the problem, I'd be very grateful.

Ian

[tom hardwick]

It does sound as if it's a dual layer / single layer problem Ian. 75 mins of DV material should fit very happily on a 4.35gb single layer DVD-R and give you very good quality at something like a CBR of 7mbps, so is it worth burning one of these first to check it out?

You say that., '64 min - which is the standard maximum space available on 4.7' but the max space is more like 2.5 hours if you compress hugely.

tom.

[Ian Woodward]

What I meant, Tom, by "64 min...the standard maximum space available on 4.7", is 64 min set at Best Quality, which is the setting I'm only really happy with.

So I really can't make out why a computer-to-DVD project of 75 minuntes, set to Best Quality, and using Verbatim 8x DVD+R DL discs - which can accommodate about 126 min at 100 per cent quality - will not burn successfully.

I've never had this problem before.

Ian